Please read this policy carefully. By creating an account, making a deposit, placing an order, or using Global Digits, you agree to the terms and policies below.
You must be at least 18 years old, or the age of legal majority in your jurisdiction, to create a Global Digits account.
You must:
Global Digits may restrict or suspend an account involved in fraud, abuse, suspicious activity, payment manipulation, or violation of these policies.
Every Global Digits user account has a maximum wallet balance/deposit limit. Your wallet balance and deposits cannot exceed this limit at any time.
Global Digits may reject or return deposits that would cause an account to exceed the permitted balance.
You must send the correct amount, use the payment method specified for the transaction, and upload genuine payment receipts where required.
Submitting a false, altered, or misleading payment receipt, or attempting to receive credit for a payment that was not made, may result in account restriction or termination.
Global Digits may delay processing a deposit while a payment is being verified.
Refunds are provided only for eligible failed transactions. If a transaction completes successfully and the requested service is delivered as ordered, it is considered final and non-refundable.
A refund will not be provided simply because a user changes their mind after a successful transaction. Where a service-specific replacement policy exists, replacement will generally be attempted before a refund.
If a delivered SM (social media) account's login details are invalid, or the account cannot be accessed due to an issue present at delivery, Global Digits may provide replacement login/account details. Replacement is the primary resolution.
A refund may be provided when a suitable replacement cannot be given or is not reasonably appropriate.
Users are responsible for using delivered accounts in accordance with the rules of the relevant platform. Global Digits does not guarantee that a third-party platform will permanently maintain an account, its features, followers, engagement, verification, or availability.
Once a virtual number and its verification code have been successfully delivered, Global Digits is no longer responsible for the number or its subsequent use.
A replacement may be provided only where the number or verification code was not successfully delivered in the first place. Users are responsible for using virtual numbers lawfully and in accordance with the rules of the service they are used with.
You are responsible for providing correct order information, including the correct link, username, quantity, and selected service where applicable. If incorrect information is provided, Global Digits may be unable to correct or reverse the order.
Delivery times may vary depending on the service, provider, platform conditions, demand, and other circumstances outside Global Digits' control.
You must not use Global Digits for:
Global Digits may suspend or terminate accounts involved in prohibited activity, and may report unlawful activity to the relevant authorities.
Global Digits aims to keep its services available and functional, but uninterrupted availability cannot be guaranteed. Services may temporarily become unavailable because of maintenance, technical problems, provider or network downtime, security updates, or other circumstances outside our control.
Global Digits is not responsible for delays caused by third-party providers or services outside its direct control.
To the fullest extent permitted by law, Global Digits is not liable for indirect, incidental, or consequential losses arising from your use of the platform, including losses caused by third-party platforms, payment providers, or circumstances outside our reasonable control.
Global Digits' total liability for any claim relating to a transaction is limited to the amount paid for that specific transaction.
We may collect information necessary to operate the platform, including your name, email address, phone number where provided, account information, transaction and order information, wallet and deposit information, payment references, information submitted to customer support, and technical information such as device, browser, IP address, and activity logs.
We only request information that is reasonably necessary for operating, securing, and improving the service.
Information may be used to create and manage your account, process orders and deposits, deliver purchased services, provide support, verify transactions, prevent fraud, protect account and platform security, improve Global Digits, communicate important updates, and comply with legal requirements.
Global Digits does not sell your personal information. Information may be shared where reasonably necessary with payment providers, hosting and infrastructure providers, security and fraud-prevention services, customer-support providers, and government or law-enforcement authorities where legally required.
Payments may be processed through third-party payment providers or financial services. Global Digits may receive transaction information such as payment status, amount, reference, and date. Where payment information is handled directly by a third-party provider, that provider's own terms and privacy policy may also apply.
You are responsible for keeping your login credentials secure. Global Digits will never ask you to disclose your password through unofficial channels.
We use reasonable security measures to protect user information, though no online service can guarantee complete security. If you suspect unauthorized access to your account, contact support immediately.
We may retain account, transaction, and support information for as long as reasonably necessary for providing the service, record-keeping, fraud prevention, dispute resolution, and legal or regulatory requirements. Information is deleted or anonymized when it is no longer reasonably required, subject to applicable law.
Global Digits may rely on third-party services that have their own terms and privacy policies. We are not responsible for the independent privacy practices or availability of third-party services.
Global Digits is not directed at, and does not knowingly collect information from, children under the age of 18.
Global Digits may update this Terms & Privacy Policy when necessary. The updated policy will be published on our website with a revised "Last updated" date. Continued use of Global Digits after an update becomes effective constitutes acceptance of the updated policy, where permitted by applicable law.
For questions, complaints, transaction issues, or privacy requests, contact Global Digits through the official support channels on our website.